Toucan Digital Creative collects the following data:
Personal identification information (Name and email address)
How do we collect your data?
You directly provide Toucan Digital Creative with most of the data we collect. We collect data and process data when you:
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Toucan Digital Creative may also receive your data indirectly from the following sources:
Facebook, Instagram, Twitter
for example if you Like, Share, Comment or Tweet using your name or username.
How will we use your data?
Toucan Digital Creative collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Send push notifications and relevant information
When Toucan Digital Creative processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases, i.e. app downloads.
How do we store your data?
Toucan Digital Creative securely stores your data at Hetzner Online GmbH, Data Centre Park, Nuremberg, Germany, 90455.
Retention periods of personal data
Toucan Digital Creative will keep your personal information until you request us to delete the information.
Toucan Digital Creative would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies:
1+2 Media Group
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Toucan Digital Creative from contacting you for marketing purposes or giving your data to other members of theToucan Digital Creative Group.
If you no longer wish to be contacted for marketing purposes, please email email@example.com
What are your data protection rights?
Toucan Digital Creative would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Toucan Digital Creative for copies of your personal data.
The right to rectification – You have the right to request that Toucan Digital Creative correct any information you believe is inaccurate. You also have the right to request Toucan Digital Creative to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Toucan Digital Creative erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Toucan Digital Creative restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Toucan Digital Creative’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Toucan Digital Creative transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Toucan Digital Creative uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Toucan Digital Creative website contains links to other websites.
The last updates removed digipress from the marketing section, and updated the contact websites for Data Protection complaints in the How to contact the appropriate authorities section.
Live Chat service
This website and our Facebook Messenger service is using Tidio, a chat platform that connects users with the customer support of Toucan Digital Creative.
Toucan Digital Creative is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).
How to contact us
How to contact the appropriate authorities
If you feel that we have not handled your data protection to your satisfaction, please visit the relevant website.